JiveX Review Web - Support

Support

Your System Administrator

Name
Phone
E-Mail admin@hausnetz.de
Pager
Mobile

VISUS Helpdesk

When calling the helpdesk, please have your custumer number product number at hand.

E-Mail support@visus.com
Phone +49 (0)234 93693-200
Fax +49 (0)234 93693-299


Frequently Asked Questions

I can't log in. What should I do?

In case the login fails, a dailog will pop up displaying an error message. Please make sure you typed your user name and password correctly. Name and password are case sensitive. In case the login does not proceed, contact your system administrator. Maybe your user account has been deactivated.

» for more information on this topic, refer to the Online-Help

I have been away from my desk for a short time. Now, I get an error message.

Each login is limited in time. In other words, your login session is invalidated after a (predefined) certain period of time without user interaction. Thus, you will have to re-login. Please note that you have to restart your last image request. For a re-login, go back to the start page and enter your user name and password again.

» for more information on this topic, refer to the Online-Help




© 2000-2015 VISUS Technology Transfer, Germany. All rights reserved. Errors and omissions excepted. JiveX® s an internationally registered brand name. VISUS Technology Transfer alone has got the right to use this brand name. All other product names are trademarks or brand names of their respective owners.


Rendszer info

Termék Info

Termék név JiveX Review Web
Verzió 4.7.1
Kibocsájtás dátuma 2015-05-27

Csomag Info

Név Verzió Értékesítő
JiveX Review Web 4.7.1 RC07 VISUS Technology Transfer

Browser Info


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© 2000-2015 VISUS Technology Transfer GmbH. All rights reserved. Information status from Mai 2002. Errors and omissions excepted. JiveX® is an internationally registered brand name. VISUS Technology Transfer GmbH alone has got the right to use this brand name. The licensees and the sales' partners enjoy a limited right to use the JiveX brand name.